FAQs

Construction and Materials

1. How are your canvas frames constructed?

At Verona Prints, we use only the highest quality gallery-grade materials. Our frames are made from kiln-dried timber and are primed to stand the test of time. To prevent the edge of the frame from indenting the canvas, our frames feature a raised lip design.

2. What kind of canvas do you use?

We use a premium cotton/poly blend canvas with a GSM count of 360. Our canvases are coated to protect against UV light, fading, and dust damage.

3. What kind of printer and inks do you use?

We utilize the most advanced latex printing technology and inks, ensuring the highest quality prints.

4. Will the print arrive ready to hang?

Yes, our canvas prints are delivered stretched across a timber frame and arrive ready to hang.

Care and Maintenance

1. I've never owned a canvas print before – how do you clean it?

Do not use any cleaning liquids or compounds. Use a static-electricity dusting cloth with a light motion or a vacuum with a brush attachment to gently remove dust.

2. How long will my canvas print last?

If you hang your print away from direct sunlight and keep it away from moisture and dust, your canvas print will remain stunning for years.

Shipping and Delivery

1. How much does delivery cost?

Delivery is completely free in the USA, regardless of your location or the size of your order.

For all other countries, we charge a flat-rate shipping fee based on the location.

2. Where do you ship?

We ship almost anywhere in the world. During checkout, you can see if we ship to your country. If you have any questions, please contact us for details.

3. Do you ship to PO Boxes?

We cannot ship to PO boxes. Delivery must be to a physical address. We are happy to deliver to your company or work address.

4. How will my parcel be delivered?

Most orders, especially larger prints, are delivered by courier. Please include delivery instructions if you are not home, as couriers will not leave parcels unattended without your approval.

5. How long does delivery take?

Delivery typically takes about 7-10 business days from the moment you place your order.